All the prices exposed in the list of our products www.cortesupremo.com are prices with VAT included and are valid except transcription error or computer errors. The final purchase summary shows the final price of the same, indicating the amount corresponding to applicable taxes according to the country chosen in the shipping cats according to the total of your purchase these will be free (read Shipping data). PRODUCTS www.cortesupremo.com sells various products, including handmade knives and razors made from natural raw materials such as (antlers, wood, etc.). It is possible that the characteristics such as colour and formations in the wood, antlers and other pieces that make up the handles of knives or razors vary from one to the other due to their vegetable and animal components, as not all raw materials are similar. 2 PAYMENT METHODS The payment methods accepted by the website www.cortesupremo.com are the following:
Payment by bank transfer
Payment by cash on delivery by means of transport agency
2.1 BANK TRANSFER OR ACCOUNT DEPOSIT This modality, allows you to make the payment of simple form for purchases across Internet, since you can make this payment from your banking entity or realizing a deposit in our banking account. Selecting this payment method, in the purchase process, will appear the details of our account where to make the deposit, the order will be made once the payment has been received. 2.2. SHIPPING METHODS AND DELIVERY TIMES
In case of having stock of the article or articles selected in the purchase the orders arrive in a term of between 3 and 4 days since the payment of the same one is received, depending on the countries of destiny and of the mode of payment and chosen shipment. In the case of any article that for any reason or computer error does not have stock, the order will be delayed up to 7 days (necessary time for replacement from the distributor or manufacturer) after making the purchase, in this case the customer will be informed at all times via email or telephone of the status of your order.
ABELEDA 2016 S.L reserves the right to vary the type of shipment and the company by which it is carried out, independently of what is exposed in these pages and provided that it does not suppose a manifest damage for the client, thus not affecting the price of shipment previously exposed in the process of order, in the case of having carried out the special conditions of free shipment.
The customers of ABELEDA 2016 S.L benefit from the confidence that the distributors offer, since using first quality materials they produce our articles, always having a one year guarantee against manufacturing defect.
Defects or flaws due to improper use or handling of the material or wear and tear caused by normal use of the same are not included in this warranty. The impairments in the functionality of the articles, due to the limitations of conception of the same ones, are also excluded from the coverage of this guarantee.
4 RETURNS AND EXCHANGE OF MATERIAL If for any reason you are not satisfied with your order, you have a period of 14 calendar days from the date of delivery of the order, to return it. (According to Article 104 of Royal Legislative Decree 1/2007 of 16 November on the General Law for the Defence of Consumers and Users.
You only have to send us the product in perfect condition and in its original packaging, including warranties, labels and instructions for use within 14 days of notification of your right of withdrawal.
It is very important that you return to us the product(s) exchanged or returned perfectly packaged. If the products are damaged due to improper packaging, we will not accept the return.
Once we receive the goods in our warehouses and check that all the above conditions are met, www.cortesupremo.com will accept the return of the product and proceed to refund the amount according to the method of payment made, and where appropriate, the shipment of the new product.
In the case of defective products or erroneous shipments, all shipping costs will be borne by www.cortesupremo.com
To make an exchange or refund, you must send us an e-mail to firstname.lastname@example.org or call us at (+34) 952219292.
5 LIMITATION OF LIABILITY
It is the customer's responsibility to be able to use the materials that ABELEDA 2016 S.L. distributes.